At Clothdot.com, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you can initiate a return request within 7 days of delivery.

To initiate a return request, please contact our customer support team at

or email us at admin@clothdot.com. Please provide your order number, a description of the issue, and any supporting evidence such as photos.

Once we receive your return request, we will review it and get back to you within 7-10 business days with further instructions on how to proceed.

In the event that your return request is approved, you will have the option to choose between a refund or replacement. Refunds will be issued to the original payment method used for the purchase.

1. Non-returnable Items: Items are not eligible for return if they have been used, worn, or washed. This policy applies to:

   • Personalized or customized items.
   • Undergarments, swimwear, and lingerie.
   • Items purchased during a sale or promotional event.

2. Exceptions for Eligible Clothing Items: We will only accept returns for clothing items in the case of damages or discrepancies in size or color from what was ordered. The conditions under which returns will be accepted are:

   • Damaged Items: If you receive a clothing item that is damaged, we accept returns for a full refund or exchange. Please report the damage within 7 days of receiving your order.
   • Size or Color Issues: If there is a discrepancy in size or color with a clothing item you received, compared to what was ordered, we accept returns for an exchange or refund. Please initiate the return process within 7 days of receiving the item.

Please ensure that any clothing item returned is in its original condition, with tags attached, and include any receipts or proof of purchase. Returns that do not meet these conditions will not be accepted. This exception policy applies to clothing items only.

If you receive a damaged or defective item, please contact us immediately so that we can initiate a replacement or refund. We may require you to provide supporting evidence such as photos or videos of the issue.

If you have any questions or concerns about our Refund Policy, please do not hesitate to contact us at